Parent or guardian consent and signature form

The age and guardian process below is the operating standard for a planned new release and applies from app versions that include it. Just a little frog requests verification and consent from a legal guardian for players under 16, including those aged 12 and under. This applies in app versions that include this process. Online play and Firebase authentication and game-data processing do not start until approval is confirmed. The date-of-birth check is processed on the device.

This page explains the process and provides a blank signature form. Read the detailed notice about essential data processing and international transfers provided by support before signing. Do not sign if you have not received that notice. Submitting this form or sending an email alone does not complete approval.

• A legal guardian checks the app's 64-character request ID and this guidance. Contact support@vacoz.com if you need the detailed notice or further clarification. Even if an existing app opens an email composer, the guardian can submit consent documents through the dedicated form.
• Support matches the request ID and provides the guardian with a detailed notice covering data, purposes, retention, international-transfer recipients’ legal names and contact details, and countries, transfer timing and methods, and the effect of refusing consent.
• After reading the detailed notice, the guardian completes the form below with the request ID, name, relationship, email, notice reference and version, separate consent choices, signature and date. Select parental consent in the dedicated form and submit the request ID and one signed PDF, PNG or JPEG file up to 4 MiB. Do not submit the secret installation key.
• Support reviews the guardian’s authority and documents and approves only after the necessary checks. Online play begins only when the app’s approval check confirms a valid approval. Incomplete verification or refusal does not result in approval.

Approval requests and checks use a request ID and information verifying possession of the app installation. The app communicates with the approval service over encrypted HTTPS; basic connection and security records, such as an IP address, may be processed. The app may send its secret installation key to the approval service for verification, but do not put that key in an email or signature form.

After approval, essential online-play and abuse-prevention processing includes a Firebase guest identifier, app and device information, language and time zone, game progress, rewards and daily verification records, and App Check and Play Integrity checks. See the Privacy Policy and the detailed notice provided to the guardian for the exact data and retention criteria.

Under-16 mode does not use ads, optional usage analytics or crash reporting, or cash in-app purchases. Refusing or withdrawing consent to essential processing prevents use of the related online game. Advertising and analytics choices in the 16-and-over mode follow separate privacy settings.

On iOS, only players aged 18 or over who allow personalization and tracking in advertising privacy choices are asked for iOS system app-tracking permission. Advertising tracking is used only if you also grant that permission. If refused, we do not use advertising tracking; ads, where they can be served, are non-personalized. Under-16 mode has no ads. Players aged 16–17 are not asked for tracking permission and cannot enable advertising tracking or personalization. Optional usage analytics and crash reporting are off by default and follow their respective permission conditions and choices. Turning off optional usage analytics and crash reporting does not stop connection, verification and operational error records needed to provide secure, reliable authentication, game-data storage and server requests.

Check the notice supplied by support for VACOZ’s contact details, essential data, purposes and retention, processing of guardian verification and consent evidence, the actual international-transfer recipients’ legal names and contact details, countries, data, purposes and retention, transfer timing and methods, and how refusal works and affects the service. Enter the notice reference and version on the signature form. Ask support@vacoz.com about missing or unclear information before consenting.

Apple privacy, international transfers, retention and deletion information

Google’s official subprocessor list identifies Google LLC in the US, Google Asia Pacific Pte. Ltd. in Singapore, Google Cloud Korea LLC in Korea, and service-specific operations/support entities and processing countries. Relevant service and region rows apply; this does not mean game records are copied to every listed country. The Google Cloud subprocessor link below provides legal names, addresses, countries, activities and changes. Google’s processing contact is https://support.google.com/cloud/contact/dpo .

Signed documents and guardian contact information are submitted through the dedicated form and handled in our restricted operations system to verify guardianship, evidence consent and process withdrawal and privacy-rights requests. General enquiries and existing app support emails use iCloud Mail; their bodies and attachments are collected into the operations system for retention management. Access within our company is limited to the representative. Signed originals are not published in the game or on a public webpage.

We do not add the game-account identifier, raw installation-possession secret, date of birth or guardian-signature photos to these app-integrity requests sent to Apple. Verification identifiers and connection records are separate. These requests are also distinct from our game-server and support channels that handle approval and deletion requests.

• Unapproved application originals and attachments are deleted when 14 days from receipt expire or rejection becomes final. We verify whether evidence has actually been approved or renewed; an old email's receipt date alone does not determine its status. Start a new request if you wish to apply again.
• Guardian approval is valid for 365 days from issuance. Renew it and complete the necessary verification and consent again before expiry to continue using the service.
• Signed consent evidence is retained while approval is active, then deleted 90 days after the earlier of withdrawal or expiry. Renewals are new evidence. Minimum legal or dispute records are held separately. The same criteria apply to relevant collected copies, original emails and attachments, with deletion checked for each source.
• Minimal deletion-ownership linkage: the account identifier and minimum records needed to verify installation possession and approval are kept only while the account exists. After signed guardian-consent evidence is deleted 90 days after withdrawal or expiry, this linkage can still establish ownership for deletion of that account. It cannot be reused to authorize online play. Deleting the account also removes the linkage.

Contact information, submissions and attachments for consent-withdrawal, deletion, access and correction requests are deleted 90 days after the first actual closure. Single-use deletion-verification codes are removed at closure. Retention is checked once a day. Holds, verification mismatches and deletion failures require operator review, and an original is not marked deleted without confirmation. Recovery copies are separately restricted, and retention deadlines and deletion markers are reapplied on restore. See Privacy Policy section 6 for details.

The retention deadline itself is not extended. Records due for deletion are processed at the first daily check after the deadline (09:30 Korea Standard Time); the check interval may introduce up to one day of processing latency.

The Neon operational database has a six-hour recovery-history retention setting. Deletion from the operational database does not instantly erase that recovery history, whose expiry is checked separately.

In iOS versions containing this feature, use Delete data in settings to submit a deletion request without email. Previously approved children can use this route after guardian approval is revoked or expires if approval and installation-possession information remaining on the device establishes ownership of the account. Our team processes requests within 7 calendar days of receipt, including weekends and public holidays. Check status and the deadline, or cancel before processing starts, in the app. Android’s existing verification-code email route and support@vacoz.com remain available when in-app verification cannot be used. Deletion-ownership verification does not restore permission to play.

A legal guardian may select consent withdrawal, access, correction or deletion in the dedicated form and submit the request ID or game UID and minimum verification information. Knowing a UID alone does not establish authority; an operator verifies the request. Do not submit passwords, full card numbers, raw purchase tokens or unnecessary copies of identity documents. Contact support@vacoz.com if you need help using the form.

After support revokes an approval, the app blocks online access when it checks approval at the next launch, return to the app, or a five-minute interval during use. Remote withdrawal takes effect after the check receives its result; it does not instantly close an offline screen already running. We explain deletion, retention and the outcome under applicable law and the Privacy Policy.

Receive and read the detailed notice first, then print this page or save it as PDF to complete it. Mark each consent choice and have the legal guardian sign. The guardian replies directly to support@vacoz.com with the completed document.

• App request ID (64 characters): ________________________________________________________________
• Legal guardian name: ____________________ Relationship to the player: ____________________
• Reply email: ________________________________________________________________
• Detailed notice reference: ____________________ Notice version: ____________________
• I confirm that I am this player’s legal guardian, have read the notice and am authorized to make this request: □ Confirm
• Essential personal-data processing described in the notice: □ I consent □ I do not consent
• International transfers described in the notice: □ I consent □ I do not consent
• Guardian’s handwritten signature: ____________________ Date (year/month/day): ____________________

Approval covers essential processing for under-16 online play. This is not consent to ads, optional analytics or cash in-app purchases. Do not include the app’s secret installation key or a password on this form.