Effective date: September 30, 2026

Taskmy Privacy Policy

This policy explains how VACOZ handles personal data through the Taskmy website and product support, and how App Store services are governed by Apple policies.

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Taskmy Privacy Policy

1. Purpose and Scope

The Taskmy website does not require a VACOZ account and provides product information and an App Store download link. This policy covers the website and product support; for data processing within the installed app, consult the notice provided with the app.

VACOZ is responsible for data it handles through the website and support. Apple handles App Store account, distribution, billing, and refund data under Apple's own policies.

2. Information We Collect

  • Contact and support data: your email address and the messages, attachments, or diagnostics you choose to send when asking for help.
  • Technical and security data: IP address, browser or operating system details, access timestamps, and limited operational logs needed to deliver and protect the website.

The website does not take payment or collect card details. Purchase and receipt information is managed through the App Store.

The website does not send product usage analytics events. Information you choose to include in a support request is handled for that request.

3. How We Use Personal Data

  • To respond to support requests and troubleshoot product issues.
  • To deliver and protect the website, diagnose failures, and prevent abuse.
  • To comply with applicable legal obligations and handle complaints or disputes.

We do not use support contact details for unrelated marketing without your consent.

4. Sharing and Processors

  • Apple or App Store services: app distribution, billing, receipts, and refunds. Data handled by Apple is governed by Apple's policies.
  • Hosting and infrastructure providers: website delivery, security monitoring, and limited operational logs.
  • Public authorities or legal advisors: only when disclosure is required by law or reasonably necessary to protect rights, users, or the service.

5. Retention

  • Records related to contracts, payments, and supply of digital goods may be kept for 5 years where required by applicable law.
  • Consumer complaint or dispute records may be kept for 3 years.
  • Website access logs may be kept for up to 3 months.
  • Support records are kept only as long as necessary to respond, prevent abuse, or resolve disputes, and are then deleted or anonymized unless legal retention is required.

6. International Transfers and Security

Website hosting, support, and App Store services may use infrastructure outside your country. Providers handle data in countries where they operate, subject to their applicable policies and legal safeguards.

We apply reasonable technical and organizational safeguards, including access controls, HTTPS, and limited retention, to protect personal data.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, data portability, or withdrawal of consent regarding your personal data.

If you would like to exercise your rights, please contact us by email. We may ask for reasonable information to verify your identity before responding.

Contact

support@vacoz.com

If you have questions about this policy or would like to exercise your privacy rights, contact VACOZ at the address below.